We are committed to protecting the privacy of our customers and the responsible management of personal information in accordance with applicable data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

For the purposes of data protection law, Fairness In Fees Limited is the data controller. You can contact us at fairnessinfees@gmail.com.

This Privacy Policy explains how we collect, use and protect personal data when you use our website or contact us.

Why we require your information

We provide an online enquiry form which collects personal data when you contact or enquire with us. We use this information to respond to enquiries, communicate with you, and provide our services.

You do not need to provide personal data simply to browse our website.

What information do we collect

Enquiry forms: Name, telephone number, email address and any information you choose to provide.

Information you provide: Information you give us by corresponding with us by phone, email or otherwise.

Website usage data and cookies: We collect usage data such as IP address, date and time of requests, referring pages and navigation data. Where cookies are used, non-essential cookies are only set where you have given consent via our cookie consent tool. Full details are available in our Cookie Policy.

Analytics

We may share limited data with analytics and search engine providers to help improve and optimise our website. Analytics cookies are only used where you have given your consent, which you can withdraw at any time via our cookie settings.

Legal compliance

We may disclose personal data where required to comply with legal obligations.

Security

Personal data is stored on secure systems. While we take appropriate technical and organisational measures to protect data, transmission over the internet is not completely secure and is at your own risk.

Your rights

You have the right to:

– Access your personal data

– Rectify inaccurate data

– Object to or restrict processing in certain circumstances

– Withdraw consent at any time where processing is based on consent

– Request erasure of your personal data

– Request portability of your data

To exercise your rights, please contact us at fairnessinfees@gmail.com.

Retention

We retain personal data only for as long as necessary in accordance with legal and regulatory requirements.

Complaints

If you have any concerns, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/

Last updated: 19 April 2026